Privacy Policy
Effective Date: October 1, 2026
MyBotBuddy (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use the MyBotBuddy application, website, and related services (collectively, the “Service”).
By using MyBotBuddy, you agree to the practices described in this Privacy Policy.
1. Information We Collect
MyBotBuddy uses artificial intelligence to provide general information, everyday assistance, educational support, troubleshooting guidance, and other supported features.
Account Information
When you create or use a MyBotBuddy account, we may collect:
Name
Email address
Account login and authentication information
Profile information and preferences you choose to provide
Subscription or account status
Chat and Conversation Information
When you interact with MyBotBuddy, we may collect:
Messages and questions you send
Information or details you provide while requesting assistance
Images or files you upload
Voice input and audio submitted when you use voice features
Transcriptions generated from voice input
Conversation history associated with your account
Preferences or other information you choose to provide for personalization
This information may be used to:
Provide AI-generated assistance
Process your requests and generate responses
Maintain conversation history
Support personalization features where enabled
Improve the Service experience
Voice and Audio Information
If you use MyBotBuddy's voice features, audio or voice input may be processed to convert your speech into text and provide AI-generated assistance. Voice input and resulting transcriptions may be processed by service providers that support transcription and AI functionality.
We use this information to provide voice-enabled features, generate responses, maintain conversation history where applicable, troubleshoot the Service, and improve the user experience.
Payment Information
If you subscribe to a paid plan, payments are processed through our third-party payment provider.
We may collect:
Subscription plan information
Billing status
Transaction records
Subscription history
We do not directly store your full payment card information.
Payment information is securely processed by our payment provider, such as Stripe.
Device and Usage Information
We may automatically collect certain technical information, including:
Device type
Operating system
Browser information
App usage information
Error logs
Performance data
Chat usage and completed-chat counts
Subscription usage and plan-limit information
Feature usage and interactions with the Service
This information helps us operate the Service, administer usage limits, maintain reliability, prevent abuse, and improve the user experience.
2. How We Use Your Information
We use collected information to:
Provide and operate MyBotBuddy
Create and manage user accounts
Provide AI-generated information, assistance, educational support, and troubleshooting guidance
Process subscriptions and payments
Maintain user preferences
Improve AI responses and app performance
Prevent fraud, abuse, and unauthorized access
Provide customer support
Comply with legal obligations
Process voice input and provide speech-to-text functionality
Process uploaded images and files when users request assistance with them
Maintain conversation history and supported personalization features
Measure and enforce account and subscription usage limits
3. Artificial Intelligence Features
MyBotBuddy uses artificial intelligence technology to provide general information, everyday assistance, educational support, troubleshooting guidance, and other supported features.
AI responses are generated based on:
Information you provide
Your messages and questions
Conversation context and history where applicable
User preferences or personalization information where enabled
Uploaded images or files
Voice transcriptions where voice features are used
Information and capabilities available to the Service
You understand that:
AI responses may not always be accurate.
MyBotBuddy does not replace professional services.
Users should verify important information before taking action.
4. How We Share Information
We do not sell your personal information.
We may share information only when necessary to operate the Service, including with:
Service Providers
We may use trusted third-party providers for:
Hosting
Authentication
Payment processing
Analytics
AI services
Customer support tools
Voice transcription services
File and image processing
Cloud infrastructure and data storage
These providers only receive information necessary to perform their services.
Legal Requirements
We may disclose information if required by law, legal process, or government request.
5. Data Storage and Security
We use reasonable administrative, technical, and organizational safeguards to protect your information.
However, no online service can guarantee complete security.
You are responsible for maintaining the security of your account credentials.
6. Data Retention
We retain personal information for as long as reasonably necessary to provide the Service, maintain your account and conversation history, administer subscriptions and usage limits, comply with legal obligations, resolve disputes, prevent fraud or abuse, and protect the security of the Service.
Retention periods may vary depending on the type of information, the purpose for which it is processed, and applicable legal or operational requirements.
When information is no longer reasonably necessary, we may delete or anonymize it in accordance with our data-retention practices.
7. Your Account Rights
You may:
Access your account information
Update your profile information
Delete your account
Cancel your subscription
Request deletion of personal information
When you delete your account, we will take reasonable steps to remove or anonymize associated personal information, except where retention is reasonably necessary to comply with legal obligations, resolve disputes, prevent fraud or abuse, enforce agreements, or protect the security and integrity of the Service.
8. Subscription Information
MyBotBuddy offers subscription plans that may include additional features or increased usage limits.
Subscription payments are processed through third-party payment providers.
Subscriptions may automatically renew unless canceled according to the terms provided during purchase.
You may manage your subscription through your account billing settings.
9. Children's Privacy
MyBotBuddy is not intended for children under the age required by applicable laws without parental permission.
We do not knowingly collect personal information from children without appropriate consent.
If you believe a child has provided personal information, please contact us so we can take appropriate action.
10. Third-Party Services
MyBotBuddy may connect with third-party services necessary to provide functionality.
These services may have their own privacy policies governing how they collect and process information.
We encourage users to review those policies.
11. International Users
Your information may be processed and stored in locations where our service providers operate.
By using MyBotBuddy, you consent to the transfer and processing of information as necessary to provide the Service.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When changes are made, we will update the Effective Date at the top of this page.
Continued use of MyBotBuddy after changes means you accept the updated Privacy Policy.
13. Contact Us
If you have questions about this Privacy Policy or your personal information, please contact us:
MyBotBuddy Support
Email: [email protected]
Website: https://mybotbuddy.ai
End of Privacy Policy
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Legal & Disclaimer
MyBotBuddy is an artificial intelligence–powered assistant designed to provide general information, educational content, troubleshooting guidance, and everyday assistance. It does not provide professional advice and should not be the sole basis for important decisions.
Medical
MyBotBuddy is not a doctor or healthcare professional. Information is educational only. If you believe you are experiencing a medical emergency, call 911 or your local emergency services immediately.
Financial, legal & automotive
MyBotBuddy is not a financial advisor, attorney, or mechanic. Information is general and educational. Consult a licensed professional before making financial, legal, or vehicle-repair decisions.
No guarantee of accuracy
AI systems may occasionally produce incomplete or inaccurate information. Verify important information independently. To the maximum extent permitted by law, MyBotBuddy and its owners are not liable for damages arising from use of, or reliance on, the service.
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