Privacy Policy
Effective Date: August 21, 2026
MyBotBuddy (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use the MyBotBuddy application, website, and related services (collectively, the “Service”).
By using MyBotBuddy, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect information that helps us provide, improve, and secure the MyBotBuddy experience.
Account Information
When you create an account, we may collect:
- Name
- Email address
- Login credentials
- Profile information you choose to provide
- Account preferences
This information allows us to create and manage your account and personalize your experience.
Chat and Conversation Information
MyBotBuddy uses artificial intelligence to help users troubleshoot everyday problems.
When you interact with MyBotBuddy, we may collect:
Messages you send
Questions you ask
Troubleshooting details you provide
Images or files you upload (if available)
Conversation history associated with your account
This information is used to:
Provide AI-generated assistance
Improve response quality
Maintain conversation history
Improve the Service experience
Payment Information
If you subscribe to a paid plan, payments are processed through our third-party payment provider.
We may collect:
Subscription plan information
Billing status
Transaction records
Subscription history
We do not directly store your full payment card information.
Payment information is securely processed by our payment provider, such as Stripe.
Device and Usage Information
We may automatically collect certain technical information, including:
Device type
Operating system
Browser information
App usage information
Error logs
Performance data
This information helps us maintain reliability and improve the Service.
2. How We Use Your Information
We use collected information to:
Provide and operate MyBotBuddy
Create and manage user accounts
Provide AI troubleshooting assistance
Process subscriptions and payments
Maintain user preferences
Improve AI responses and app performance
Prevent fraud, abuse, and unauthorized access
Provide customer support
Comply with legal obligations
3. Artificial Intelligence Features
MyBotBuddy uses artificial intelligence technology to provide troubleshooting assistance.
AI responses are generated based on:
Information you provide
Your questions
Uploaded images or files (if enabled)
Available troubleshooting knowledge
You understand that:
AI responses may not always be accurate.
MyBotBuddy does not replace professional services.
Users should verify important information before taking action.
4. How We Share Information
We do not sell your personal information.
We may share information only when necessary to operate the Service, including with:
Service Providers
We may use trusted third-party providers for:
Hosting
Authentication
Payment processing
Analytics
AI services
Customer support tools
These providers only receive information necessary to perform their services.
Legal Requirements
We may disclose information if required by law, legal process, or government request.
5. Data Storage and Security
We use reasonable administrative, technical, and organizational safeguards to protect your information.
However, no online service can guarantee complete security.
You are responsible for maintaining the security of your account credentials.
6. Your Account Rights
You may:
Access your account information
Update your profile information
Delete your account
Cancel your subscription
Request deletion of personal information
When you delete your account, we will take reasonable steps to remove or anonymize associated personal information, except where retention is required for legal, security, or business purposes.
7. Subscription Information
MyBotBuddy offers subscription plans that may include additional features or increased usage limits.
Subscription payments are processed through third-party payment providers.
Subscriptions may automatically renew unless canceled according to the terms provided during purchase.
You may manage your subscription through your account billing settings.
8. Children's Privacy
MyBotBuddy is not intended for children under the age required by applicable laws without parental permission.
We do not knowingly collect personal information from children without appropriate consent.
If you believe a child has provided personal information, please contact us so we can take appropriate action.
9. Third-Party Services
MyBotBuddy may connect with third-party services necessary to provide functionality.
These services may have their own privacy policies governing how they collect and process information.
We encourage users to review those policies.
10. International Users
Your information may be processed and stored in locations where our service providers operate.
By using MyBotBuddy, you consent to the transfer and processing of information as necessary to provide the Service.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When changes are made, we will update the Effective Date at the top of this page.
Continued use of MyBotBuddy after changes means you accept the updated Privacy Policy.
12. Contact Us
If you have questions about this Privacy Policy or your personal information, please contact us:
MyBotBuddy Support
Email: [email protected]
Website: https://mybotbuddy.ai
End of Privacy Policy
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Legal & Disclaimer
MyBotBuddy is an artificial intelligence–powered assistant designed to provide general information, educational content, troubleshooting guidance, and everyday assistance. It does not provide professional advice and should not be the sole basis for important decisions.
Medical
MyBotBuddy is not a doctor or healthcare professional. Information is educational only. If you believe you are experiencing a medical emergency, call 911 or your local emergency services immediately.
Financial, legal & automotive
MyBotBuddy is not a financial advisor, attorney, or mechanic. Information is general and educational. Consult a licensed professional before making financial, legal, or vehicle-repair decisions.
No guarantee of accuracy
AI systems may occasionally produce incomplete or inaccurate information. Verify important information independently. To the maximum extent permitted by law, MyBotBuddy and its owners are not liable for damages arising from use of, or reliance on, the service.
© 2026 MyBotBuddy. All rights reserved.